Terms of service

IFLD Inc. (I Fucking Love Diamonds)

Last updated: May 14, 2026

Introduction

These Terms and Conditions ("Terms") govern your engagement with IFLD Inc. (I Fucking Love Diamonds) ("we", "us", "our"). By inquiring with us, submitting an order, paying a deposit, or otherwise engaging with us, you and the business entity you represent ("Retailer", "Client", "you") acknowledge that you have read, understood, and agreed to these Terms in full.

These Terms govern a business to business (B2B) relationship between IFLD Inc. (I Fucking Love Diamonds) and qualified retail partners. If you do not agree with any part of these Terms, please do not proceed with an order.

About IFLD Inc. (I Fucking Love Diamonds)

IFLD Inc. (I Fucking Love Diamonds) is a global manufacturer of bespoke hip hop jewelry, registered in Toronto, Ontario, Canada. We work directly with qualified retailers worldwide, producing custom one-of-a-kind pieces from CAD design through to final delivery.

For details on how we work with you from initial inquiry through to delivery, please refer to our Our Process section on the website. These Terms apply to every stage of that process.

1. Eligibility and Retailer Qualification

IFLD Inc. (I Fucking Love Diamonds) operates exclusively as a B2B manufacturer. We work only with verified, licensed retailers and jewelry businesses. As a condition of engagement, you confirm and warrant that:

You are a legally registered jewelry retailer, business, or trade entity in your jurisdiction.
You are authorized to bind the Retailer to these Terms.
All business credentials, licenses, tax identification, and trade references you provide are accurate and verifiable.
You are not engaging with IFLD Inc. (I Fucking Love Diamonds) as a private consumer.

We reserve the right to verify retailer credentials at any time and to decline service to any party that does not meet our qualification standards.

2. Order Process and CAD Design

To simplify the experience for our retail partners, we do not charge separately for CAD design work or 4K render production at the inquiry stage. CAD design and render preparation are included within the overall cost of your order and are recovered as part of the agreed payment structure once the order is confirmed.

Our goal is to support you and grow your sales. To ensure our resources are used optimally and time is respected on both sides, we expect Retailers to engage us for CAD work only after a deposit has been secured from their end client. This protects both parties from wasted resources and keeps our pipeline focused on serious, committed orders.

CAD files are not shared with the Retailer or end client under any circumstances. IFLD Inc. (I Fucking Love Diamonds) retains exclusive ownership of all CAD files, 3D models, technical drawings, and design assets always. Approval and review of designs are conducted through 4K renders and video provided by IFLD Inc. (I Fucking Love Diamonds).

Where a physical reference model is required to support the Retailer's client experience (for example, to allow the end client to visualize the size, scale, or fit of a piece in person before final production), a silicone printed wax model can be produced and shipped to the Retailer at a very nominal cost. The wax model is provided strictly as a visualization aid and remains the intellectual property of IFLD Inc. (I Fucking Love Diamonds). It may not be used as a master for replication, reverse engineering, or production by any third party.

3. Order Initiation Deposit and Payment Terms

Each order with IFLD Inc. (I Fucking Love Diamonds) is reviewed on a case-by-case basis, and payment terms are determined based on a range of B2B factors, including:

Order type (Gold weight, natural diamonds, lab grown diamonds, or other materials).
Order value and complexity.
Retailer size, volume, and order frequency.
Past order history with IFLD Inc. (I Fucking Love Diamonds).
Established credit terms or pre-approved financing arrangements.
Material sourcing requirements.
Geographic destination and logistics considerations.

Deposit Structures

Depending on the above factors, one of the following deposit structures may apply:

Standard Deposit: 50% to 75% of the total order value, payable as the Order Initiation Deposit before production begins. The remaining balance is payable prior to dispatch or upon delivery, as agreed.
Gold and Labor Deposit: A deposit covering the full cost of gold and labor in advance, with the diamond or stone cost settled prior to dispatch. This structure is offered at our discretion to qualified, established retailers.
Custom Credit Terms: Pre-approved credit terms or financing arrangements may be available to qualified retail partners based on established history and account standing.

The specific deposit amount, payment structure, and milestones for each order are confirmed in writing prior to commencement.

All deposits, regardless of structure, become fully non-refundable once production has been initiated, regardless of subsequent changes in the Retailer's circumstances.

4. Pricing and Currency

All pricing is quoted exclusively in United States Dollars (USD), reflecting the global trading standard for gold and diamonds, which are internationally priced in USD.

Local payment currencies (CAD, AED, GBP, EUR, and others) may be accommodated on a case-by-case basis and are discussed and agreed in writing prior to invoicing.
Pricing is firm only once confirmed in writing for a specific order. Prior quotations or indicative pricing may be subject to change based on material market fluctuations, particularly regarding gold and diamond commodity pricing.
The Retailer is responsible for any currency conversion costs, bank fees, wire fees, and transfer charges associated with payment, regardless of which currency is used.
All trade pricing, wholesale discounts, and commercial terms shared between IFLD Inc. (I Fucking Love Diamonds) and the Retailer are strictly confidential. Disclosure of trade pricing or terms to third parties, competitors, or the public is a material breach of these Terms.

5. Revisions and Design Collaboration

We accommodate revisions as many times as needed to refine the piece to the Retailer's satisfaction. There is no fixed limit on revisions, and we work collaboratively with you throughout the design process.

Revisions are expected to be approached sensibly, refining a single design direction rather than producing multiple separate concepts for the same end client. We are happy to iterate deeply on one direction but creating fundamentally different designs in parallel for the same order falls outside the scope of standard revisions and may be treated as a new order at our discretion.

Once a CAD is formally approved by the Retailer in writing (via email, WhatsApp, or other recorded channel), the design is locked and the order moves into production. After this point, changes may not be possible depending on the production stage and may incur additional fees, time, or material costs. We will advise transparently on feasibility at the time of any change request.

6. Production and Delivery

Estimated production timelines are provided in good faith and vary based on the complexity of the piece, material availability, and gemstone sourcing.

We are not liable for delays caused by:

Gemstone or material sourcing outside our control.
Courier delays, customs hold, or logistics disruptions.
Force majeure events (see Section 16).
Delays caused by the Retailer (late approvals, late payments, late provision of required details or compliance documents).

Delivery, Customs, and Local Shipment

We deliver turnkey to the Retailer's specified address. For Retailers based in the United States, the United Arab Emirates, and Canada, we serve the entire region through local shipment, and we handle all customs clearance, import duties, and logistics on the Retailer's behalf. No additional customs charges apply to the Retailer in these markets.

For all other jurisdictions, the Retailer is responsible for all import duties, taxes, customs fees, brokerage charges, and compliance documentation in the destination jurisdiction. This responsibility is communicated to the Retailer at the inquiry stage prior to order confirmation, so there are no surprises at delivery.

Risk of loss transfers to the Retailer upon delivery confirmation. Title to the piece transfers to the Retailer only upon receipt of full payment.

7. Inspection Upon Receipt

The Retailer is required to inspect each piece upon delivery. Any concerns regarding craftsmanship, materials, weight, or manufacturing defects must be reported to us in writing within 7 days of delivery, accompanied by clear photographs, video, and supporting documentation.

This inspection window applies strictly to manufacturing defects and workmanship concerns. It does not apply where the piece has been subject to physical damage, alteration, modification, polishing, resizing, or any form of handling beyond reasonable inspection after delivery.

Claims made after the 7-day window or where the piece has been altered will be assessed under our warranty terms (Section 9).

8. Final Sale

All custom orders are considered final sale. Because each piece is custom designed and manufactured specifically for the Retailer, we do not offer returns, exchanges, or refunds once the piece has been produced.

This is in line with standard practice across the custom and one-of-a-kind jewelry manufacturing industry.

9. Warranty

IFLD Inc. (I Fucking Love Diamonds) offers a limited warranty against manufacturing defects. All warranty claims are subject to inspection and assessment by IFLD Inc. (I Fucking Love Diamonds) on a case-by-case basis.

The warranty covers:

Faulty prong settings, claws, or stone settings.
Defects in workmanship of the band, chain, mounting, or structural components.
Diamonds or stones that become loose or shift in their setting due to a verified manufacturing or craftsmanship defect, provided the diamond or stone is still present in the piece at the time of inspection.

Diamond and stone loss are not covered.

Once a diamond or stone has been lost from the piece, the loss is not covered under this warranty regardless of the cause, including but not limited to physical damage, impact, accident, snagging, wear, external interference, or any other reason. Loss of diamonds or stones is the responsibility of the Retailer (and ultimately the Retailer's end customer) and should be covered through appropriate jewelry insurance.

What we do cover under the warranty is tightening, resecuring, or repairing settings where a diamond or stone is still in place but has been compromised due to a craftsmanship defect.

The warranty does not cover:

Damage caused by impact, accident, misuse, or any form of physical damage or use related wear and tear.
Any lost diamond or stone, regardless of size or cause of loss.
Damage from exposure to chemicals, chlorine, harsh cleaning agents, or extreme conditions.
Modifications, repairs, polishing, or work performed by any jeweler other than IFLD Inc. (I Fucking Love Diamonds). Any such work voids the warranty entirely.
Loss or theft of the piece after delivery.
Damage caused during shipment by the Retailer to an end customer.

All warranty claims are subject to inspection by IFLD Inc. (I Fucking Love Diamonds) to determine the cause of the issue. Our assessment of whether a defect is craftsmanship related or caused by external factors is final and binding.

The Retailer is responsible for all shipping, insurance, and customs costs associated with returning pieces for warranty assessment. Pieces must be returned with full original documentation.

10. Repairs and Servicing

We offer servicing for IFLD Inc. (I Fucking Love Diamonds) pieces subject to inspection and case by case evaluation. The Retailer is responsible for:

All inbound shipping costs, insurance, and customs charges.
Providing complete original order documentation.

Repairs not covered under warranty are quoted on a case-by-case basis. Outbound shipping costs after servicing are confirmed prior to repair commencement.

11. Intellectual Property and Anti Replication

All designs, CAD files, 3D models, 4K renders, technical drawings, sketches, photography, videography, marketing materials, wax models, and content produced by IFLD Inc. (I Fucking Love Diamonds) are the exclusive intellectual property of IFLD Inc. (I Fucking Love Diamonds) and are protected by Canadian and international copyright, trademark, and design rights.

Specifically:

The Retailer receives the physical piece only, not the design rights.
CAD files, 3D models, technical drawings, and design assets are never shared with the Retailer or any third party under any circumstances. Approval is conducted exclusively through 4K renders, videos, and (where applicable) wax models supplied by IFLD Inc. (I Fucking Love Diamonds).
Any wax model, render, or other design reference provided to the Retailer is supplied strictly as a visualization aid. These materials may not be reverse engineered, scanned, replicated, reproduced, or used as a basis for manufacture by any other party.
The Retailer agrees not to commission, manufacture, or facilitate the reproduction of any piece designed or produced by IFLD Inc. (I Fucking Love Diamonds) through any other manufacturer, jeweler, or third party.
Any unauthorized replication, reverse engineering, scanning, casting, or use of IFLD Inc. (I Fucking Love Diamonds) designs, CAD files, wax models, or assets by the Retailer, or by any party the Retailer shares designs with, is a material breach of these Terms and will be pursued through appropriate legal channels.

Marketing and Media Use

IFLD Inc. (I Fucking Love Diamonds) retains exclusive rights to all photography, videography, CAD renders, and other media produced in connection with any piece, whether displayed on our website, social media (including Instagram, TikTok, X, Facebook, YouTube), or any other channel.

The Retailer may not repost, reshare, or use IFLD Inc. (I Fucking Love Diamonds) media in any form unless the specific piece featured was manufactured for that Retailer's order. Reposting or sharing media of pieces produced for other retailers is strictly prohibited.
Where a Retailer is permitted to repost media of their own order, IFLD Inc. (I Fucking Love Diamonds) must be properly credited (tagged or attributed) in every instance. The Retailer may not crop, alter, edit, watermark over, or remove IFLD Inc. (I Fucking Love Diamonds) branding from any media.
The Retailer may not use IFLD Inc. (I Fucking Love Diamonds) designs or media to promote competing products or other manufacturers.
We reserve the right to feature any piece we produce on our channels at any time, regardless of which retailer it was made for.

Any unauthorized use, replication, or misattribution of our designs, media, or brand identity will be pursued through appropriate legal channels.

12. Retailer Obligations and Warranties

By engaging with IFLD Inc. (I Fucking Love Diamonds), the Retailer represents, warrants, and agrees to:

Provide accurate business credentials, order specifications, and contact information.
Hold all necessary licenses, permits, and authorizations to conduct jewelry business in their jurisdiction.
Secure a deposit from their end client before requesting CAD work from IFLD Inc. (I Fucking Love Diamonds).
Respond promptly to design approvals, payment requests, sourcing decisions, and communications.
Honour the agreed payment schedule in full and on time.
Not request the replication of copyrighted, trademarked, or branded designs belonging to third parties. The Retailer indemnifies IFLD Inc. (I Fucking Love Diamonds) against any third-party IP claims arising from designs requested by the Retailer.
Comply with all applicable laws in their jurisdiction, including import regulations, hallmarking requirements, anti-money laundering laws, sanctions, and consumer protection laws.
Conduct all interactions with IFLD Inc. (I Fucking Love Diamonds) and its team in a respectful and professional manner.

Failure to meet these obligations may result in delays, additional fees, suspension of credit terms, cancellation of orders, or termination of the retail partnership at our discretion, with no refund of amounts paid.

13. Late Payment and Default

Where credit terms or staged payment milestones are agreed:

Late payments accrue interest at a rate of 1.5% per month (18% per annum) or the maximum rate permitted by applicable law, whichever is lower, from the date the payment becomes due until paid in full.
The Retailer is responsible for all reasonable costs of collection, including legal fees and collection agency fees.
Overdue accounts may result in immediate suspension of all production, holding of completed pieces until balances are cleared, and withdrawal of credit terms on future orders.
In the event of default, IFLD Inc. (I Fucking Love Diamonds) reserves the right to retain ownership of any pieces not yet paid in full and dispose of them at our discretion to recover outstanding amounts.

14. Cancellation

Cancellation by the Retailer:

Before production begins: Any Order Initiation Deposit paid is non-refundable, but no further amounts will be charged.
After production has commenced: No refunds will be issued. The Retailer remains responsible for the full balance of the order regardless of subsequent cancellation requests.
Custom material orders: Where materials (gold, diamonds, gemstones) have been sourced or allocated specifically for the order, the cost of those materials is fully non-refundable, regardless of the production stage.

Cancellation by IFLD Inc. (I Fucking Love Diamonds):

We reserve the right to cancel, pause, or refuse any order at any stage if:

The Retailer breaches these Terms.
We suspect fraud, misrepresentation, money laundering, or unverifiable payment.
The Retailer fails to meet retailer qualification standards on reverification.
The Retailer engages in conduct we deem inappropriate, abusive, or unprofessional.
The requested design infringes on third party intellectual property.
The Retailer is in default on any outstanding balance with us.
The Retailer is subject to sanctions, trade restrictions, or compliance issues in any jurisdiction.
For any reason we believe is not aligned with the values and integrity of our brand.

In such cases, refunds (if any) will be issued at our sole discretion, less any work already performed and materials sourced.

15. Indemnification

The Retailer agrees to indemnify, defend, and hold harmless IFLD Inc. (I Fucking Love Diamonds), its officers, directors, employees, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from:

The Retailer's breach of these Terms.
The Retailer's resale, marketing, or representation of IFLD Inc. (I Fucking Love Diamonds) pieces to end customers.
Any third-party intellectual property claim arising from designs requested by the Retailer.
The Retailer's non-compliance with applicable laws or regulations in their jurisdiction.
Any misuse, alteration, or unauthorized modification of IFLD Inc. (I Fucking Love Diamonds) pieces by the Retailer or end customer.

16. Force Majeure

We are not liable for any failure or delay in performance caused by events outside our reasonable control, including but not limited to natural disasters, pandemics, government actions, war, civil unrest, sanctions, trade restrictions, courier or customs disruptions, supplier failures, gemstone or precious metal sourcing delays, currency restrictions, power or internet outages, or cyber incidents.

17. Limitation of Liability

To the fullest extent permitted by applicable law:

Our total liability for any claim arising from your engagement with us shall not exceed the total amount paid by the Retailer for the specific piece in question.
We are not liable for indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of business, loss of goodwill, loss of resale margin, reputational damage, or end customer claims.
We are not liable for any loss, damage, or theft of the piece after risk has transferred to the Retailer upon delivery.
We are not liable for any claims made by the Retailer's end customers. The Retailer assumes full responsibility for managing its own customer relationships, warranty interactions with end customers, and any consumer protection obligations in its jurisdiction.

18. Confidentiality

Both parties agree to maintain the confidentiality of all non-public information shared during the course of the relationship, including pricing, trade terms, design briefs, retailer credentials, and order details. This obligation survives termination of the relationship.

19. Relationship of the Parties

The relationship between IFLD Inc. (I Fucking Love Diamonds) and the Retailer is that of independent contracting parties. Nothing in these Terms creates any partnership, joint venture, agency, employment, franchise, or distribution relationship. The Retailer has no authority to make any representations, warranties, or commitments on behalf of IFLD Inc. (I Fucking Love Diamonds).

20. Non-Exclusivity

Unless explicitly agreed in writing in a separate exclusivity agreement, IFLD Inc. (I Fucking Love Diamonds) is free to work with any retailer in any market, including in the Retailer's territory. The Retailer is similarly free to source jewelry from other manufacturers, subject to compliance with these Terms (particularly Section 11 on intellectual property).

21. Assignment

The Retailer may not assign, transfer, or sublicense any rights or obligations under these Terms without our prior written consent. IFLD Inc. (I Fucking Love Diamonds) may freely assign these Terms to affiliates, successors, or in connection with a corporate transaction.

22. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario, Canada. Any disputes arising from or relating to these Terms shall be resolved exclusively in the competent courts of Toronto, Ontario, Canada. The parties waive any objection to such jurisdiction on grounds of inconvenient forum or otherwise.

For cross border orders, the Retailer agrees that no claims may be brought in any jurisdiction other than Toronto, Ontario, Canada, regardless of where the Retailer is located.

23. Severability

If any provision of these Terms is found to be invalid, unenforceable, or illegal in any jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

24. Entire Agreement

These Terms, together with any written order confirmation, payment schedule, and any specific commercial agreement signed between the parties, constitute the entire agreement between IFLD Inc. (I Fucking Love Diamonds) and the Retailer with respect to the subject matter. They supersede all prior negotiations, representations, and agreements, whether oral or written.

25. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, or applicable laws. The most current version will always be posted on our website with a revised effective date. Continued engagement with us after changes are posted constitutes acceptance of the revised Terms.

26. Contact

If you have any questions regarding these Terms, please reach out to us.